Do you need to make an appointment?

Frequently Asked Questions

Find clear answers about Property Mart accounts, property searches, appointments, listings, and services.

PropertyMart FAQ

8 questions

Who is PINKNION?
PINKNION is a team of verified agents recognized by PropertyMart.
What is PropertyMart?
PropertyMart is an offline and online marketing platform where people can connect with us at various public locations and through its web-based property search platform.
Where can I find PropertyMart?
Offline: Visit us at night market booths, shopping mall roadshows, and outdoor property expos. Online: Connect with us on Facebook, Instagram, and YouTube.
What makes PropertyMart different from other property platforms?
PropertyMart combines both offline and online channels, allowing people to connect with us at physical locations like night markets, shopping malls, and property expos, as well as online through a web-based platform and social media. This unique approach ensures broader visibility and a more personal experience compared to fully digital platforms.
What services does PropertyMart provide?
We offer personalized services tailored to each client’s needs, ensuring a smooth and hassle-free experience. On our web platform, users can access comprehensive details on properties, with support throughout the entire process—from property research and buying, loan eligibility checks and applications, key handover, renovation services, to ongoing property management.
Why is PropertyMart in pink?
PropertyMart uses pink to stand out in the real estate market, symbolizing warmth, approachability, and a fresh perspective. The color pink reflects our commitment to making property search and transactions feel more friendly, vibrant, and accessible for everyone.
What does the PropertyMart logo mean?
The PropertyMart logo with a property on top of a trolley symbolizes our unique approach to making real estate more accessible and mobile. Just as a trolley moves goods efficiently, PropertyMart moves properties in a dynamic and flexible way, offering both offline and online solutions to meet the diverse needs of our clients. The logo reflects our commitment to convenience, mobility, and innovation in the property market.
Who is Yan Yan?
Yan Yan is the official mascot of PropertyMart, designed as a unique intellectual property (IP) to represent the brand's identity. Yan Yan embodies the values and approachability of PropertyMart, making the platform more relatable and engaging for users.

PropertyMart Website FAQ

16 questions

What is the Project page for?
The Project page focuses on the primary market, showcasing properties sold directly by developers, often during pre-launch or launch phases. It provides detailed information about new developments, helping potential buyers explore and invest in brand-new properties straight from the source.
What is the Listing page for?
The Listing page focuses on the secondary market, featuring subsale properties—homes and units being resold by existing owners rather than developers. It also includes listings for unit rentals and room rentals, making it a comprehensive platform for those looking to buy, rent, or invest in previously owned properties.
What is the Pinknions page for?
The Pinknions page showcases a list of PropertyMart's qualified agents, complete with ratings and reviews. These agents have undergone strict training and education to ensure they deliver exceptional service, helping clients navigate their property journey with confidence and professionalism.
What is the Event page for?
The Event page keeps users informed about upcoming events hosted by PropertyMart, featuring an RSVP function for easy participation. These events are designed to help users gain valuable property knowledge and stay updated on new projects. Additionally, the page highlights past events, showcasing our previous activities and engagements.
What is the About page for?
The About page introduces users to PropertyMart, providing insight into who we are and the services we offer. It helps users understand our mission, values, and how we can assist them in their property journey.
What is the Love icon for?
The Loved icon allows users to save their favorite projects or listings in one convenient place. This feature makes it easier for users to revisit and search for properties or listings they are interested in without having to start their search from scratch.
What is the Bell icon for?
The Bell icon serves as a notification center, keeping users updated with important information such as announcements, upcoming events, new project launches, project timeline updates, RSVP confirmations, loan submission statuses, and more. It ensures users stay informed about all relevant activities and updates.
What is the Profile page for?
The Profile page is a personalized hub where users can access various features, including: Achievements, My Appointments, My Events, My Assets, Saved Property, Help Center, Change Password. It’s designed to provide users with a seamless and organized property management experience.
What is the purpose of Achievements?
Achievements allow users to track their milestones and accomplishments, recognizing their progress and successes within the platform.
What is the purpose of My Appointments?
The My Appointments feature helps users manage their scheduled property viewings, ensuring they stay organized and never miss an opportunity to explore their desired properties.
What is the purpose of My Events?
The My Events feature allows users to view and manage the events they have RSVP’d to, ensuring they stay updated and prepared for upcoming activities hosted by PropertyMart.
What is the purpose of My Assets?
The My Assets feature helps users keep track of their purchased properties, including updates on their status and construction progress, ensuring they stay informed throughout the ownership journey.
Should I fill in my address in My Profile? Why?
Yes. This allows our platform to provide you with personalized notifications about future developments and events happening in your area, keeping you informed and up-to-date.
Is it necessary to provide a phone number during registration?
Yes, providing a phone number is mandatory during registration. This helps verify genuine users and ensures the platform remains trustworthy. It also protects other users from misleading information, as the review and rating features for Projects and PInknions rely on accurate and accountable user input.
What is the purpose and function of the lower right button with the “+” symbol?
The button serves two main functions: 1) Scroll to Top: Quickly brings the user back to the top of the page for easier navigation. 2) Find Yan Yan: Access a trained AI chatbot that answers users' inquiries about anything on the platform, providing instant assistance and guidance.
What is the purpose of the “Check Eligibility” button?
The button helps users calculate their likelihood of loan approval based on the standard formulas used by banks in Malaysia. This feature helps users understand their financial standing and prepare for the loan application process.

Property Knowledges

51 questions

What is Project?
A Project refers to a real estate development offered directly by developers, typically in the primary market. These properties are usually available for purchase during pre-launch or launch phases and include newly built residential, commercial, or mixed-use developments.
What is Subsale?
Subsale refers to the secondary property market, where properties are resold by existing owners rather than being purchased directly from developers. These properties are typically pre-owned and can include houses, apartments, or commercial units. Subsale transactions often involve negotiation between the buyer and seller, and the properties may already be occupied or fully completed.
Common Residential Property Types in Malaysia
Villa, Bungalows, Semi-Detached, Terraces, Townhouse, Condominium, Serviced Apartments, Apartments, and Flats
Common Commercial Property Types in Malaysia
Shop Lots, Office Buildings, Retail Spaces, Industrial Properties, Hotels, Shop Office (Shophouse), SoHo, and Mixed-Use Developments
Common Land Titles in Malaysia
Freehold Land, Leasehold Land and Malay Reserved Land
What is a Master Title?
A Master Title is a single title issued for a large parcel of land owned by a developer before it is subdivided into individual property titles. It is commonly associated with developments such as condominiums, apartments, or gated communities. The developer holds the Master Title until the project is completed and individual titles, such as Strata Titles (for high-rises) or Individual Titles (for landed properties), are issued to buyers. This process ensures proper ownership transfer and compliance with legal regulations.
What is a Strata Title?
A Strata Title is a title deed issued for an individual property unit within a larger development that includes shared ownership of common areas. This title is commonly associated with properties like apartments, condominiums, and some gated communities. Key features of a Strata Title include: Individual Ownership: Grants ownership of the specific unit to the buyer. Shared Ownership: Includes shared rights and responsibilities over common areas such as pools, gyms, lobbies, and parking spaces. Management Fees: Owners contribute to the upkeep of shared facilities through maintenance charges. Strata Titles ensure proper delineation of individual and communal ownership rights, facilitating efficient property management within multi-unit developments.
What is an Individual Title?
An Individual Title is a title deed issued for a single property on a standalone plot of land. It is commonly associated with landed properties such as bungalows, semi-detached houses, terrace houses, and villas. Key features of an Individual Title include: Exclusive Ownership: The owner has full rights over both the building and the land it occupies. No Shared Areas: Unlike strata titles, there are no common or shared facilities. Direct Land Ownership: Provides the owner with autonomy over the use and development of the land, subject to local regulations. Individual Titles are ideal for properties with private land and offer greater independence compared to strata properties.
What is Malay Reserved Land?
Malay Reserved Land refers to land designated under the Malay Reservations Enactment in Malaysia, meant exclusively for ownership by Malays or Bumiputera individuals. It is governed by state laws to preserve the rights and interests of Malays in land ownership. Key Characteristics: Ownership Restrictions: Can only be sold, transferred, or leased to Malays or Bumiputera individuals. Non-Malays are not permitted to own or transact such properties. Usage: Primarily used for residential, agricultural, or commercial purposes, depending on the land designation. Lower Market Value: Generally priced lower than non-restricted land due to limited demand and ownership restrictions. Legal Framework: Governed by specific state regulations, ensuring the land remains within the Malay community. Malay Reserved Land is a significant aspect of Malaysia's land policy, aimed at preserving cultural and economic equity for Malays.
What is a Sale and Purchase Agreement (SPA)?
The Sale and Purchase Agreement (SPA) is a crucial, legally binding contract between the buyer and seller in a property transaction. It outlines the terms and conditions of the sale, ensuring both parties are clear on their rights and obligations. Key Features of an SPA: Terms of Sale: Specifies the agreed price and payment method (e.g., cash, financing). Defect Liability Period (DLP): Ensures the developer or seller rectifies any defects within a specified timeframe (typically for new properties). Property Conditions: Details the condition of the property, including structural aspects and legal ownership status. Fixtures and Fittings: Lists items included with the property, such as built-in furniture, appliances, or other features. Other Clauses: Covers contingencies, timelines, penalties for breach of contract, and other relevant terms. The SPA protects both the buyer and seller by clearly defining the responsibilities and expectations of each party in the transaction.
What is a Deed of Mutual Covenant (DMC)?
A Deed of Mutual Covenant (DMC) is a legal document that outlines the rights, responsibilities, and obligations of property owners within a shared development, such as a condominium, apartment, or gated community. It serves as a guideline for managing the property and maintaining communal harmony. Key Features of a DMC: Shared Responsibilities: Specifies how common areas and facilities (e.g., lobbies, elevators, swimming pools) are to be used, maintained, and funded. Rules and Regulations: Sets behavioral standards for residents, such as noise levels, pet ownership, and renovation guidelines. Management and Maintenance Fees: Details how fees are calculated, collected, and used for the upkeep of shared areas. Dispute Resolution: Provides mechanisms for resolving conflicts between residents or between residents and the management body. Restrictions: May include limitations on property usage, alterations, or rentals to ensure consistency within the community. The DMC is essential for promoting orderly and cooperative living in multi-unit developments, balancing individual rights with collective interests.
What is a Bank Letter Offer?
A Bank Letter Offer, commonly referred to as a Letter of Offer (LO), is an official document issued by a bank to a borrower, detailing the terms and conditions of a loan or financing agreement. It serves as a formal commitment from the bank to provide the agreed-upon financing, subject to the terms outlined. Key Features of a Bank Letter Offer: Loan Amount and Tenure: Specifies the approved loan amount and the repayment period. Interest Rate or Profit Rate: Outlines the applicable rates, whether fixed or floating, and the method of calculation. Monthly Installments: Provides details of the repayment schedule and the amount of each installment. Purpose of Loan: States the intended use of the loan, such as property purchase, refinancing, or renovation. Fees and Charges: Lists any associated costs, including processing fees, legal fees, and penalties for late payment. Conditions of Approval: Includes specific conditions the borrower must meet, such as signing documents or providing collateral. Legal and General Terms: Details the bank’s policies, borrower responsibilities, and circumstances under which the offer may be revoked. Importance: The Bank Letter Offer is a critical document for borrowers as it provides clarity on loan terms, enabling informed decisions. It must be signed by the borrower to confirm acceptance before the loan disbursement process begins.
What is a Loan Agreement?
A Loan Agreement is a legally binding contract between a borrower and a lender that outlines the terms and conditions of a loan. It serves to protect both parties by specifying the amount of money being borrowed, the repayment terms, interest rates, and other important details. Key Features of a Loan Agreement: Loan Amount Clearly states the total amount of money being borrowed. Interest Rate Specifies the interest rate applied to the loan, whether fixed or variable. Repayment Terms Details the repayment schedule, including how much will be paid, the frequency of payments (e.g., monthly), and the loan term. Late Payment Penalties Outlines penalties or charges if the borrower fails to make payments on time. Collateral If the loan is secured, it specifies the collateral or assets pledged by the borrower to guarantee the loan. Conditions and Covenants Lists any conditions the borrower must meet during the loan term, such as maintaining insurance on collateral or keeping the lender informed of financial changes. Default Clause Specifies what happens in the event of default, including the lender’s rights to take legal action or seize collateral. Prepayment Terms Includes provisions regarding early repayment of the loan, whether penalties apply or if early repayment is encouraged. Governing Law and Jurisdiction Specifies the legal framework and jurisdiction in case of a dispute. A Loan Agreement is crucial for both the borrower and lender as it sets clear expectations, reduces the risk of misunderstandings, and ensures that both parties are legally protected.
What is Stamp Duty?
Stamp Duty is a tax levied on certain legal documents, including property transactions, loan agreements and memorandum of transfer (MOT), to authenticate and legalize them. It is a mandatory requirement in Malaysia and is governed by the Stamp Act 1949. The duty is paid to the Inland Revenue Board of Malaysia (LHDN), which issues stamps on the documents to signify their legitimacy. Key Aspects of Stamp Duty: 1. Property Transactions: * Sale and Purchase Agreement (SPA) and Deed of Mutual Covenant (DMC) RM10 per copy. * Memorandum of Transfer rate varies based on the transaction value: * 1% on the first RM100,000. * 2% on the next RM400,000. * 3% on the next RM500,000 * 4% on amounts exceeding RM1,000,000. 2. Loan Agreements: * Stamp duty is also imposed on loan agreements, such as mortgage agreements. The rate is typically 0.5% of the loan amount. 3. Other Legal Documents: * Stamp duty applies to other legal instruments like tenancy agreements, agreements to transfer shares, and promissory notes. 4. Payment and Stamping: * Stamp duty must be paid within 30 days of the execution of the document. Failure to do so may result in penalties or the document being considered invalid in legal proceedings. Purpose of Stamp Duty: The main purpose of stamp duty is to ensure that the transaction is legally binding and to raise revenue for the government.
What are Legal Fees?
Legal fees in the property market refer to mandatory payments made to legal professionals for services rendered in property transactions, such as the purchase, sale, or transfer of ownership. These fees are regulated by law and are outlined in the Solicitor’s Remuneration Order (SRO), ensuring transparency and standardization of costs. Scope of Legal Fees in Property Transactions: Preparation of Documents: Drafting and reviewing the Sale and Purchase Agreement (SPA). Preparing loan documentation and other required legal documents. Title Transfer: Facilitating the transfer of property ownership from the seller to the buyer. Search and Verification: Conducting title searches to confirm ownership and ensure there are no encumbrances on the property. Stamp Duty Filing: Assisting with the payment and filing of stamp duty for the SPA and Memorandum of Transfer (MOT). Advice and Representation: Providing legal advice to clients and ensuring compliance with relevant laws and regulations. Legal Fee Structure (Under SRO): Legal fees are calculated as a percentage of the property price, based on a tiered structure: 1% on the first RM500,000 of the property price. 0.8% on the next RM500,000. 0.7% on the subsequent RM2,000,000. 0.6% on the next RM2,000,000. 0.5% on amounts exceeding RM7,500,000. Additional Costs: Disbursements such as title search fees, land registry fees, and miscellaneous charges may also apply. Legal fees are essential to ensure that property transactions are conducted smoothly, securely, and in compliance with Malaysian property laws.
What is a Memorandum of Transfer (MOT)?
The Memorandum of Transfer (MOT) is a legal document used in Malaysia to officially transfer property ownership from the seller to the buyer. It is an essential part of the property transaction process and must be signed, stamped, and registered with the Land Office to validate the transfer of title. Key Features of the MOT: Legal Transfer of Ownership: The MOT formalizes the change in ownership of the property. Mandatory Requirement: It is required for both primary market purchases (from developers) and secondary market transactions (subsales). Stamp Duty Payment: Stamp duty must be paid on the MOT, calculated based on the property price or market value (whichever is higher): 1% on the first RM100,000. 2% on the next RM400,000. 3% on the next RM500,000. 4% on amounts exceeding RM1,000,000. Details Included in the MOT: Names and details of the buyer and seller. Description of the property being transferred. Agreed purchase price. Relevant land or strata title details. Execution and Registration: Both parties must sign the MOT in the presence of witnesses. The document is then stamped (upon stamp duty payment) and registered at the Land Office, finalizing the transfer. Importance of the MOT: The MOT is a critical step in property transactions as it provides legal proof of ownership. Without it, the buyer cannot claim rights to the property under Malaysian law.
What is Debt Service Ratio (DSR)?
The Debt Service Ratio (DSR) is a financial metric used by banks and financial institutions to evaluate a borrower’s ability to repay a loan. It compares the borrower's monthly net income to their total fixed debt obligations, providing an overview of their financial capacity. Key Features of DSR: 1. Purpose: * Helps banks determine the maximum loan amount a borrower can handle without risking financial distress. 2. Formula for DSR Calculation: * DSR=Total Monthly Debt Payments/Net Monthly Income X 100 * For example, if your total monthly debt payments are RM2,000 and your net income is RM5,000, your DSR is 40%. 3. Components Assessed: * Total Debt Payments: Includes housing loans, car loans, personal loans, credit card minimum payments, and other fixed obligations. * Net Monthly Income: Calculated after deducting tax, EPF contributions, and other statutory deductions. 4. Bank's DSR Benchmark: * Different banks have varying DSR thresholds, typically ranging from 40% to 70%, depending on the applicant's income level and loan type. 5. Impact on Loan Approval: * A lower DSR indicates better financial stability, increasing the chances of loan approval. * A high DSR suggests potential difficulty in managing additional debt, potentially leading to loan rejection. Importance of DSR: * Ensures borrowers do not overextend their financial commitments. * Helps lenders minimize risk by granting loans to individuals who are likely to repay them. Understanding your DSR is crucial when applying for a home loan, as it directly affects the loan amount you may be eligible for.
What is a Certificate of Completion and Compliance (CCC)?
The Certificate of Completion and Compliance (CCC) is a document issued by a qualified professional, such as an architect or engineer, in Malaysia. It certifies that a building has been completed according to approved plans and regulations, making it safe and fit for occupancy. The CCC replaced the older Certificate of Fitness for Occupation (CFO) and is governed by the Street, Drainage, and Building Act 1974 (Act 133). Key Features of the CCC: Issuance by Professionals: Only professionals such as Principal Submitting Persons (PSP), which include architects or engineers registered with their respective professional boards, can issue the CCC. Purpose: Confirms that the construction complies with local building laws, technical standards, and approved building plans. Certifies the building is safe for use and occupancy. Mandatory Requirement: The CCC is required for all types of properties, including residential, commercial, and industrial buildings. Compliance with Authorities: Construction must comply with regulations from various authorities, such as: Fire Department (Bomba). Water Supply Department. Local Council. Tenaga Nasional Berhad (TNB) for electrical compliance. Stages of Inspection: The CCC process includes inspections at various construction stages, ensuring compliance throughout the building process. Importance of the CCC: Legal Occupancy: A property cannot be legally occupied without a CCC. Quality Assurance: Provides buyers with assurance that the building meets safety and construction standards. Bank Financing: Often required by banks for disbursement of the final stage of a housing loan. The CCC is essential for ensuring public safety and upholding construction standards in Malaysia.
Delivery of Vacant Possession
Vacant Possession (VP) is a critical step in the handover process. It refers to the condition of the property where it is fully completed but not fully fit to be occupied as some final tasks, such as final defect rectification, might be outstanding. When the developer issues a VP notice to the buyer, it is often accompanied by the following documents: A Certificate of Completion and Compliance (CCC) signed by the architect or engineer certifying that your house is safe and suitable for occupation. A notice to schedule an inspection date. The keys and access cards for the property. Under the Housing Development Act (HDA), developers are generally required to hand over the property to the buyer within 24-36 months from the SPA date for landed properties and 36-48 months for multi-storey (strata-titled) development. Not only that, common facilities that you are entitled to will have to be completed within the timelines as mentioned based on the property type. In the event that the developer fails to adhere to the timeline, buyers are able to claim Liquidated Ascertained Damages (LAD). LAD will normally be found in a Sale and Purchase Agreement (SPA), where the parties involved will usually have a clause to cover what happens in the event of a delay.
What is Liquidated Ascertained Damages (LAD)?
Liquidated Ascertained Damages (LAD) is a form of compensation payable by a developer to a property buyer when there is a delay in the delivery of Vacant Possession (VP) of the property. LAD is specified under the Housing Development Act (HDA) in Malaysia and is typically outlined in the Sale and Purchase Agreement (SPA). Key Features of LAD: Purpose: To compensate buyers for losses incurred due to delayed delivery of their property. Calculation of LAD: LAD is usually calculated based on a percentage of the property’s purchase price, often at 10% per annum, divided by 365 days for daily calculations. Formula: LAD = (Purchase Price x 10%) x Number of Delay Days / 365 Example: If the property price is RM500,000 and delivery is delayed by 100 days: LAD = (RM500,000 x 10%) x 100 / 365 = RM13,698.63 Obligation under HDA: Developers are legally required to deliver properties within the stipulated timeline: Landed Properties: 24–36 months from the SPA date. Strata-Titled Properties: 36–48 months from the SPA date. Trigger for LAD Claims: Failure to deliver Vacant Possession (VP) within the agreed timeline. Non-completion of common facilities or other project deliverables specified in the SPA. Payment Terms: LAD is paid directly to the buyer upon verification of the delay and amount owed. Importance of LAD: Protects Buyers' Interests: Ensures developers are held accountable for delays. Provides Financial Relief: Compensates buyers for expenses like rent, loan interest, or inconvenience caused by delayed handover. Encourages Compliance: Motivates developers to adhere to agreed timelines. LAD is a crucial legal mechanism to safeguard property buyers in Malaysia against delayed property delivery.
Where Can I Find the LAD Clause in My SPA?
Schedule H, Clause 25 of the prescribed SPA notes that: “25. (1) Vacant possession of the said Parcel shall be delivered to the Purchaser in the manner stipulated in clause 27 within thirty-six (36) months from the date of this Agreement. (2) If the Developer fails to deliver vacant possession of the said Parcel in the manner stipulated in clause 27 within the period stipulated in subclause (1), the Developer shall be liable to pay to the Purchaser liquidated damages calculated from day to day at the rate of ten per centum (10%) per annum of the purchase price from the expiry of the period stipulated in subclause (1) until the date the Purchaser takes vacant possession of the said Parcel.”
What Is the Defect Liability Period (DLP)?
The Defect Liability Period (DLP) is a specified timeframe after the delivery of Vacant Possession (VP), during which the developer is responsible for addressing and rectifying any defects, damages, or poor workmanship in the property. Key Features of the Defect Liability Period: Duration: Under the Housing Development Act (HDA) in Malaysia, the DLP is 24 months (2 years) from the date the buyer receives the keys to the property. Coverage: Includes: Structural defects. Faulty or poor-quality finishes. Damage caused by poor workmanship or materials. Issues with plumbing, electrical systems, or other installed fixtures. Scope of Repairs: The developer is required to carry out repairs or replacements at no additional cost to the buyer during this period. If the developer fails to rectify the defect within a reasonable time, the homeowner can hire external contractors, and the cost can be deducted from the developer's retention sum. Retention Sum: A portion of the total purchase price (often 5%) is held back from the developer by the bank or buyer during the DLP as security for rectifying defects. How to Claim: Homeowners must: Inspect the property for defects. Notify the developer in writing, typically using a standard defects form provided during VP. Importance of the DLP: Ensures Quality: Provides homeowners with recourse for defects or substandard workmanship. Protects Buyers: Ensures the developer delivers a property that meets agreed standards. Developer Accountability: Holds the developer responsible for post-handover issues. The Defect Liability Period is a critical safeguard for property buyers, ensuring their investment meets the promised quality standards.
What Happens If the Developer Is Unresponsive After Submitting a Defect Report?
If you’ve submitted a defect report during the Defect Liability Period (DLP) and the developer fails to respond or address the issues, there are steps you can take to resolve the situation effectively. 1. Follow Up with the Developer: Send a formal reminder via email or registered mail to document your attempts to reach them. Include a copy of the original defect report and any previous correspondence. 2. Refer to the Retention Sum Clause: Under the Housing Development Act (HDA), a portion of the purchase price (often 5%) is retained as a retention sum to cover unresolved defects. If the developer continues to be unresponsive, this sum can be used for repairs. 3. Engage External Contractors: If defects are urgent (e.g., water leaks, structural issues), hire a qualified contractor to carry out repairs. Keep detailed records of the work done, including invoices and receipts. 4. Claim Costs from the Retention Sum: Submit the repair bills to the relevant party (developer, bank, or authority holding the retention sum). Ensure all claims are backed by proper documentation.
What is a Maintenance Fee?

maintenance fee is a regular payment collected from property owners in strata-titled developments, such as condominiums, serviced apartments, and gated communities, to cover the costs of managing and maintaining shared facilities and common areas like elevators, pools, security, and landscaping.


Non-payment can result in penalties, restricted access to facilities, or legal action.

What is a Sinking Fund?

This fund covers major repairs, renovations and upgrades to the common areas of the building. High-cost activities like repainting the building, purchase of movable assets for use as common properties, renewal or replacement of fixtures and fittings, as well as any other expenditure deemed necessary by the Joint Management Committee or Management Corporation, will be paid using the sinking fund.

What is MOT and DOA?

In Malaysia, a Memorandum of Transfer (MOT) is a document that the buyer signs to transfer ownership from the seller to the buyer.


Signing the MOT means that the Land Title will be transferred from the developer or previous proprietors’ name to yours. Hence, it’s not issued if the property in question doesn’t have its Land Title yet.


In cases where the property to be bought had not received its relevant Land Title, a Deed of Assignment (DOA) form is used to transfer ownership of property, and a further document recording the Developers Consent will also be required.

What is Real Property Gains Tax (RPGT)?

RPGT is a tax on profit, it is one of the most important property-related taxes and is chargeable on the net profit gained from selling a property.


RPGT is taxed on a tiered basis between 5% – 30% depending on various factors such as how long the seller owned the property for before selling it off. Just as with stamp duty however, there are RPGT exemptions too!

What is a Bridging Loan?

A bridging loan is an effective financial tool for those needing immediate funding in property transactions or developments. However, its short-term nature and costs make it suitable for individuals or businesses with a clear repayment plan.

What is Conveyancing?

Conveyancing is the legal process of transferring ownership of property from one party (seller) to another (buyer). It ensures that all legal requirements are met during a property transaction to protect both parties' interests.


Conveyancer: Specializes in property law and handles residential property transactions.

What are Disbursements?

Disbursements are additional costs incurred during a legal process, charged by solicitor or conveyancer, that are separate from their standard legal fees. These are payments made on your behalf to third parties as part of the property transaction process.


Disbursements are essential to the conveyancing process and ensure all necessary checks and registrations are completed.


(Local Authority Searches)

(Land Registry Fees)

(Stamp Duty)

(Bankruptcy Searches)

(Drainage and Water Searches)

(Environmental Searches)

(Telegraphic Transfer Fees)

What is a Draft Contract?

draft contract is a preliminary version of a legal agreement prepared during a property transaction. It outlines the terms and conditions agreed upon by the buyer and seller, serving as a foundation for finalizing the Sale and Purchase Agreement (SPA).


The draft contract is a crucial step in property transactions, ensuring transparency and agreement before proceeding with the final contract.

What is an Interest Rate?

An interest rate is the percentage charged by a lender on a loan or paid by a bank on deposits over a specified period. It represents the cost of borrowing money or the reward for saving money. Interest rates are typically expressed annually as the Annual Percentage Rate (APR).


Fixed Interest Rate:

The rate remains constant throughout the loan or deposit term.


Floating/Variable Interest Rate:

The rate fluctuates based on market conditions or a benchmark, such as the Overnight Policy Rate (OPR) in Malaysia.

What is a Joint Mortgage?

joint mortgage is a home loan shared by two or more individuals who agree to jointly own the property and share the responsibility for repaying the loan. It is commonly used by couples, family members, or business partners who want to combine their incomes to qualify for a larger loan amount.


Loan Tenure usually aligned with the youngest borrower’s retirement age.


What is a Mortgage Loan Tenure?

The mortgage loan tenure refers to the duration or period over which a borrower agrees to repay the mortgage loan. It is the length of time from the start of the loan until the final payment is made. The tenure can vary, with typical mortgage tenures ranging from 10 to 35 years, depending on the lender's policies and the borrower's financial situation.


The longer the loan tenure, the lower the monthly repayment. But the borrower will pay more interest.

What is Bank Valuation?

bank valuation is an assessment of the market value of a property conducted by a professional valuer on behalf of a bank or financial institution. It is typically required when applying for a mortgage loan to ensure that the property being used as collateral is worth the amount being borrowed. The bank uses this valuation to determine the loan-to-value (LTV) ratio and to ensure the property’s value supports the loan amount requested.


The valuation cost is usually a one-time fee and is separate from other transaction costs pay by the borrower, which may cost several hundred ringgit depending on the property’s value and location.

What is Fire Insurance?

Fire insurance is a type of property insurance that provides coverage for damages to property caused by fire. It protects the policyholder’s property against damage or destruction due to fire, as well as related perils like smoke, explosions, and even water damage from firefighting efforts. Fire insurance can cover both residential and commercial properties. It offers coverage for both the physical structure of the property and personal belongings inside.

What is CTOS?

CTOS (Credit Tip-Off Service) is a leading credit reporting agency in Malaysia that provides credit information and reports to individuals and businesses. It helps assess the creditworthiness of individuals and companies by providing a detailed record of their financial behavior, including their credit history, payment habits, outstanding debts, and other financial obligations.


Financial institutions, such as banks, use CTOS reports to evaluate loan applications, approve or reject credit applications, and set interest rates based on the applicant's credit risk profile.

What is CCRIS?

CCRIS stands for the Central Credit Reference Information System, which is a system operated by Bank Negara Malaysia (BNM), the country's central bank. It collects and stores information about individuals' and businesses' credit histories in Malaysia. The data is provided by financial institutions, including banks, to create a comprehensive record of a person's or business's borrowing and repayment behavior.


Information on loan types (personal loans, mortgage loans, personal loan, credit cards & PTPTN), loan amounts, and the payment status (paid on time, overdue, or defaulted) is included.

What is Mixed Development?

Mixed development refers to a type of real estate development that combines multiple types of land uses within the same project. Typically, these developments feature a blend of residential, commercial, and sometimes recreational or office spaces, all integrated into one location or building complex.


The aim of mixed development is to provide a self-contained environment, offering residents, workers, and visitors the convenience of having living, working, shopping, and leisure spaces in close proximity.

What is Fixtures and Fittings?

Fixtures are items that are permanently attached or fixed to the property. They are considered part of the building and are typically included in the sale unless otherwise specified.


Examples of Fixtures: Built-in wardrobes, Kitchen cabinets, Bathroom sinks, Plumbing fixtures (taps, shower heads), Windows and doors and etc.


Essentially, fixtures are items that cannot be easily removed without damaging the property.



Fittings are items that are not permanently attached to the property and can be removed without causing damage. They are considered personal property and may or may not be included in the sale.


Examples of Fittings: Curtains and curtain rods, Freestanding furniture (e.g., couches, tables), Appliances (e.g., washing machines, refrigerators, ovens), Decorative items (e.g., mirrors, paintings), Flooring mats or carpets (if not fixed) and etc.


Fittings can be taken by the seller, depending on what has been agreed upon in the sale contract.

What is Advance Rental For?

Advance rental is an upfront payment made by a tenant to the landlord at the beginning of a tenancy agreement. It is part of the rental arrangement and is typically applied toward the rent of the first month or a specific period during the lease.


Advance rental also serves as a confirmation of the tenant’s intent to rent the property and secures it for their use, preventing the landlord from offering it to other potential tenants.


Once paid, the advance rental is typically non-refundable unless the tenancy agreement specifies otherwise (e.g., a cancellation clause before moving in).

What is Security Deposit For?

security deposit is a sum of money paid by a tenant to a landlord at the start of a tenancy. In Malaysia, the security deposit is usually equivalent to 2 months' rent for residential properties. It acts as a financial safeguard for the landlord to cover any potential losses or damages caused by the tenant during their occupancy. The deposit is held by the landlord and is typically refundable at the end of the lease, provided the tenant meets the terms of the tenancy agreement.


If a tenant fails to pay rent, the landlord can use the security deposit to recover the outstanding amount.

Upfront Cost to Prepare for Renting a Unit

When renting a property, the upfront cost typically includes several components. Here's a breakdown of the amount you should prepare:


  1. Advance Rental - Usually equivalent to 1 month's rent
  2. Security Deposit - Typically equivalent to 2 months’ rent
  3. Utility Deposit - Generally equivalent to half a month’s rent
  4. Tenancy Agreement Fee - RM250-RM350)
  5. Stamp Duty - (Rental x 12months) - RM2,400 / 250
  6. Agent Fee


*Actual fees may vary depending on the tenancy duration and legal arrangement.

Stamp Duty Calculation for Memorandum of Transfer (MOT)

In Malaysia, the stamp duty for the Memorandum of Transfer (MOT) is calculated based on the property’s purchase price or market value, whichever is higher. The rates are progressive, meaning they increase with the value of the property.


First RM100,000: 1%

Next RM400,000: 2%

Next RM500,000: 3%

Above RM1,000,000: 4%


Example Calculation (Property Price: RM750,000):


First RM100,000:

RM100,000 x 1% = RM1,000


Next RM400,000:

RM400,000 x 2% = RM8,000


Remaining RM250,000:

RM250,000 x 3% = RM7,500


RM1,000 + RM8,000 + RM7,500 = RM16,500

What is the difference between freehold and leasehold property?

Freehold means you own the property and the land forever. Leasehold means you own it for a fixed term (usually 99 years) and the land belongs to the state government or a private entity.

What are the typical costs involved when buying a property?

Common costs include down payment (usually 10%), legal fees, stamp duty, valuation fees, loan agreement fees, and MOT (Memorandum of Transfer).


What is ROI in property investment?

Return on Investment = (Annual Rental Income - Annual Costs) / Total Investment x 100%. A higher ROI means a better return.

What is quit rent and assessment?

Both quit rent and assessment are yearly payments you have to make to the government for owning a property — like a small "land tax" and "property service fee".


Quit Rent (Cukai Tanah):

  • This is a land tax paid to the state government. It’s usually a small amount — maybe RM50 to RM200 a year, depending on your property size and location. It shows that you're using the land legally.


Assessment (Cukai Pintu):

  • This is a fee paid to the local council (Majlis Perbandaran). It helps cover local services like garbage collection, road maintenance, and street lighting. It’s charged twice a year, based on your property's estimated rental value.


Both are compulsory and should be paid to avoid penalties.

What is stamping and why is it needed?

Stamping is when your legal documents (Sales & Purchase Agreement (SPA), Loan Agreement or Tenancy Agreement) get an official stamp from the government (LHDN). This stamp proves the document is real, and it’s been registered with the government.


Without stamping, your document might not be accepted by the bank, court, or land office — and you could get into trouble later.

What’s the difference between short-term and long-term rental?

Short-term rental usually refers to daily or weekly stays — like Airbnb. It can generate higher income per night, but it requires more effort in terms of guest check-ins, cleaning, and management.


Long-term rental typically involves a fixed tenancy of 1 year or more. It offers more stable monthly income and is easier to manage, especially if you prefer a hands-off approach.

What is a bumi lot?

A bumi lot (short for Bumiputera lot) is a unit or land reserved specifically for Bumiputera buyers — which includes Malays and other indigenous groups in Malaysia. These units are usually offered at a discounted price, as part of the government’s policy to support Bumiputera ownership.